04 Administration, Integrity, Internal Audit and Strategic Planning Corporate Administration Human Resource Management Budget Management Safety And Wellbeing Integrity, Internal Audit and Legal Compliance Strategic Planning Driving Information Technology 05 Financial Review Financial Performance Audit Report MATRADE Offices Abbreviations and Acronyms CONTENTS Spurring Exports In The New Norm Preface MATRADE Overview 2020 at Glance 01 MATRADE Organisation Background 2020 Achievements Chairman’s Message Message of Chief Executive Officer Message of Incoming Chief Executive Officer Board of Directors Senior Management Organisation Structure MATRADE Network 02 Trade Performance Report Malaysia’s Trade Performance 2020 Summary of Market Performance FTA & Emerging Markets Performance of Major Sectors Import Performance Performance of Services Sectors 10 11 12 14 17 18 20 22 24 118 121 123 124 125 128 133 28 30 46 48 50 52 140 141 182 184 58 78 83 89 93 100 102 106 03 MATRADE Core Purpose Purpose 1 Facilitating Market Access Purpose 2 Digitalising Exports Purpose 3 Providing Market Intelligence Purpose 4 Enhancing The National Export Plan Purpose 5 Building Export Readiness Purpose 6 Expanding The Exporters Community Purpose 7 Providing Specific Support Purpose 8 Empowering Brand Malaysia
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